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skill Marketing

Store Page Audit

store-page-audit

Audits e-commerce store pages for conversion optimization with layout, copy, trust signals, and technical recommendations.

Add this skill
  1. This skill, packaged and ready to upload. store-page-audit.zip
  2. In claude.ai or Claude desktop: Customize → Skills (+) → Create skill → Upload a skill, select the zip and toggle it on. Greyed out? Enable code execution under Settings → Capabilities.
  3. It’s live in your chats — no code, no setup. Want every Marketing skill at once? Add the whole plugin from the Marketing page (Customize → Personal plugins → Create plugin → Upload plugin).

When to Use This Skill

Use this skill when you need to:

  • Audit product pages, collection pages, or checkout flows for conversion issues
  • Identify layout, copy, and trust signal gaps reducing sales
  • Create a prioritized list of fixes to improve conversion rate
  • Benchmark page elements against e-commerce best practices

DO NOT use this skill for full website redesigns, blog audits, or technical SEO site audits. This is for e-commerce store page conversion optimization only.


Core Principle

EVERY ELEMENT ON A PRODUCT PAGE EITHER MOVES THE BUYER TOWARD CLICKING "ADD TO CART" OR CREATES FRICTION THAT PUSHES THEM AWAY — AUDIT FOR BOTH.


Phase 1: Page Information

Required Inputs

Input What to Ask Default
Page URL or screenshot "Share the page URL or a screenshot of the page to audit." No default — must be provided
Page type "Is this a product page, collection page, homepage, or cart/checkout?" Product page
Current conversion rate "What is the current conversion rate for this page?" Unknown — benchmark against 2-3% industry average
Platform "What platform — Shopify, WooCommerce, Squarespace, other?" Shopify
Top concern "What do you think is the biggest issue?" General audit — check everything

GATE: Confirm page details and priorities before conducting the audit.


Phase 2: Audit Framework

Evaluate the page across six categories. Score each 1-5 (1 = critical issues, 5 = optimized).

1. Above-the-Fold Impact

  • Product image is high quality, zoomable, and shows the product in use
  • Product title is clear and includes relevant search terms
  • Price is visible immediately (no scrolling required)
  • Primary CTA button ("Add to Cart") is visible without scrolling
  • Unique value proposition or key benefit is stated near the title

2. Product Copy & Description

  • Description leads with benefits, not features
  • Bullet points break up key specs and selling points
  • Copy addresses the top 3 objections the buyer would have
  • Size, dimensions, materials, or specs are easy to find
  • Tone matches the brand and target audience

3. Trust Signals

  • Customer reviews are visible on the page (star rating + count)
  • Shipping information is clear (cost, timeline, free shipping threshold)
  • Return/refund policy is accessible without leaving the page
  • Payment security badges or icons are visible near checkout
  • Social proof elements — testimonials, user photos, "X sold" counters

4. Visual & Layout

  • Multiple product images (5+ recommended) showing different angles
  • Consistent image style and quality across the page
  • Mobile layout is clean with easy tap targets
  • White space is used effectively — page does not feel cluttered
  • CTA button color contrasts with the page background

5. Technical Performance

  • Page loads in under 3 seconds
  • Images are compressed and optimized
  • No broken links, missing images, or layout shifts
  • Page is fully functional on mobile devices
  • Structured data markup is present for rich search results

6. Conversion Path

  • Add-to-cart button is sticky or repeated on long pages
  • Upsell or cross-sell recommendations are present
  • Urgency or scarcity elements are used authentically
  • Cart is easy to access and modify
  • Checkout process has minimal steps and friction

Phase 3: Audit Report

Report Format

## Store Page Audit Report

**Page:** [URL or page name]
**Date:** [Date]
**Overall Score:** [X/30]

### Scores by Category

| Category | Score (1-5) | Priority |
|----------|------------|----------|
| Above-the-Fold | 3 | High |
| Product Copy | 2 | Critical |
| Trust Signals | 4 | Low |
| Visual & Layout | 3 | Medium |
| Technical | 5 | None |
| Conversion Path | 2 | Critical |

### Critical Fixes (Do These First)

1. **[Issue]** — [What is wrong] → [Specific fix]
2. **[Issue]** — [What is wrong] → [Specific fix]

### High Priority Improvements

3. **[Issue]** — [What is wrong] → [Specific fix]

### Medium Priority Enhancements

4. **[Issue]** — [What is wrong] → [Specific fix]

### Low Priority Polish

5. **[Issue]** — [What is wrong] → [Specific fix]

Phase 4: Action Plan

Implementation Roadmap

Organize fixes into sprints:

Sprint Timeframe Focus Expected Impact
Sprint 1 This week Critical fixes — CTA visibility, copy rewrites Highest conversion lift
Sprint 2 Week 2 Trust signals and social proof additions Reduced cart abandonment
Sprint 3 Week 3-4 Visual improvements and technical optimization Better user experience
Sprint 4 Month 2 A/B testing top changes to validate impact Data-driven refinement

Before/After Copy Examples

Provide rewritten copy for the top 2-3 issues identified. Show the current version alongside the improved version so the user can implement immediately.


Anti-Patterns

  • Auditing without knowing the audience — recommendations must fit the buyer, not generic best practices.
  • Recommending a full redesign — incremental improvements are faster and measurable. Do not suggest starting over.
  • Ignoring mobile — 60%+ of e-commerce traffic is mobile. Every recommendation must work on small screens.
  • Adding urgency dishonestly — fake countdown timers and inflated "X people viewing" counters erode trust.
  • Focusing only on visuals — a beautiful page with weak copy still will not convert.

Recovery

  • No page URL available: Ask for screenshots or a screen recording. Audit from visuals if the live page cannot be accessed.
  • No conversion data: Benchmark against industry averages (2-3% for most e-commerce). Focus on obvious friction points.
  • User overwhelmed by recommendations: Prioritize the top 3 fixes that will have the largest impact. Save the rest for later.
  • Platform limitations: Note which recommendations require developer help vs. what can be done in the platform's built-in editor.
  • Disagreement on design choices: Back recommendations with data or examples from high-converting stores in their niche.

View source on GitHub →